to ensure consistency, Ensure compliance with FDA and AZ policies and SOPs, Thorough knowledge of performance technology, adult learning theory, communication and instructional design, Knowledge of FDA requirements for proactive and reactive scientific engagement, Highly developed written and verbal communication skills, Excellent computer skills (Excel, Word, Power Point, etc. Aligned new learning development and solutions with the company’s strategic goals. May also include researching, procuring, and customizing existing and/or commercially available materials and services. classroom, interactive workshops, coaching, online etc, Leading quarterly briefing sessions to large audiences, ensuring the message lands and our people are appropriately upskilled, Ability to work across a wide remit and manage multiple often conflicting stakeholder demands, Explore new training thought leadership to ensure we are at the forefront of everything we do – harnessing best practice from both wider Sky and external areas, Work closely with the centralised Sky Learning and Development function to ensure we are aligned in what we do and leverage the strongest courses and systems available, Work with external providers when required, Measures and communicates return on investment of training delivered, Ready to step in and deliver induction programmes and additional training to field and contact centre teams, The right candidate must be able to lead a team of L&D professionals to success; ensuring core business objectives are supported, You must be able to work across multiple concurrent projects, managing a variety of stakeholders while challenging the status quo and demonstrating a resilient and flexible approach to change, The ideal candidate will be expected to hit the ground running by using their knowledge and experience gained in similar fast paced sales environments, You should have extensive experience in managing an L&D team as well as a background of design, delivering & facilitation of learning & development programmes, A passion for developing people and improving capability across both a sales and service environment, Impeccable planning and organisation skills with a keen eye for detail, Experience in project/programme management preferred, At least 5 years’ experience in a L&D capacity & applicable industry qualifications (e.g. Download this Resume Template to gain instant access to all the pages of the resume and cover letter. learning and development specialist Resume Examples. Learning And Development Manager Resume Examples Learning And Development Managers are usually found in large companies and are responsible for training employees. Specific strengths include employee ... A Training and Development Manager resume summary can go a long way in making a recruiter decide to hire you immediately. This is the standard resume format that most employers expect to see from candidates. Using data measure impact and identify opportunities for continuous improvement, Collaborate with Global HR, business SMEs, third party suppliers, and other learning professionals to build organizational capabilities that support execution of our strategy, Develop and execute on a roadmap for curriculum maintenance and re-design, Collaborate with Marketing and Communications on the tools that help us attract, engage and retain top talent, Inspire and challenge team to constantly look at new ways to strengthen our employee brand loyalty, Minimum of 7 years experience in a corporate training environment, Ability to oversee the daily operation of corporate learning and development staff. www.livecareer.com. ), Experience working on a global scale to build and roll out programs in multiple languages with a demonstrated understanding of cultural nuances, Detailed knowledge of company requirements and funding under the UK Apprenticeship Levy an advantage, Ability to troubleshoot and resolve day-to-day issues for assigned projects, Management experience with the ability to coach, develop and effectively influence cross-functionally, Polished presence and ability to build credibility with leaders, Some global travel required (possibly, 3-5 trips per year), Develops creative ways to inspire and motivate colleagues to provide guests with a unique experience, Stays current on market trends and local changes that impact guest satisfaction when sharing training materials with colleagues.Becomes a part of the Quality & Continuous Improvement Team and upholds hotel quality and brand standards compliance process through training, creating awareness and auditing, Ensures that Department Heads abide by their responsibilities of employee training against departmental S&Ps, Performs other duties as assigned. May also serve as manager on duty, Minimum 2 years’ experience working in a similar capacity in an international hotel establishment, Minimum Bachelor’s degree qualification in Human Resources, Hotel Administration or equivalent, Good oral and written proficiency in English Language is a must, Certification of train-the-trainer is preferred, Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review, Familiarize yourself with the IHG HR and Training Standards, localizing where necessary, Ensure effective training programs are in place for the following, High level of passion, enthusiasm and drive for results, Charismatic leader who can inspire and motivate team, Excellent communication skills across all mediums - presentation, telephone, correspondence, face to face etc. Liaison with sales and product leaders to build robust training solutions that ensure sales success in driving revenue, Prepare and onboard new enterprise level Sales Account Executives and Client Partners by conducting orientation to sales process and products; develop individual coaching plans; provide resources and assistance; schedule orientation shadowing with senior sales representatives, Determine training needs; observe sales encounters; study sales results; confer and work with key Sales executives and internal product partners, Develop comprehensive curriculum to support on-boarding and ongoing product training to our enterprise level team of sellers, Maximize training effectiveness by contributing to content creation and employing innovative methodologies to deliver content via our online platform Exceed, video conference workshops and classroom training sessions, Work closely with other Sales Trainers to share best practices and improve training methodology, Work with other departments (IT, HR, Recruiting, Facilities, etc) to facilitate training experience for AEs and Client Partners, Build personal job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations, Provide feedback against learning objectives; Assess/test to measure knowledge transfer, Handle all logistical arrangements, room set up, managing rosters, instructor scheduling, reporting on completion, and sending reminders to participants, Consistently offer professional, friendly and engaging service, Ensure all training material is up to date, Maintaining up-to-date learning & development records for all hotel colleagues, Ensure all team member training, documentation and testing is completed in the required time frame, Assist L&D Manager in creating and developing training materials and programs to meet the needs of the hotel, Duties as assigned To undertake training and attend meetings as required and directed by your direct manager, Follow outlet policies, procedures and service standards, Computer literate in Microsoft Window applications required, Ability to focus attention on guest needs, remaining calm and courteous at all times, Partner collaboratively with EMEA and Global L&D, maximising existing material and sharing best practice where ever possible, Graduate calibre, CIPD qualified or equivalent, Proven Learning & Development experience, working across a wide variety of HR/L&D related activities with client base, Proven ability to diagnose issues with wide range of stakeholders, Proven experience of working at a senior level with external and internal stakeholders, Working knowledge of Learning & Development methodologies and training, Ability to design and facilitate learning & development interventions at all levels across the organisation, Strong facilitation and stakeholder management skills, Provide field support to new and existing planners in areas of financial planning strategies & techniques, Deliver the most up to date information on new changes and trends in the financial planning industry and EFS; adapt and adjust training to meet evolving conditions, Assess the field to determine sales process and financial planning gaps; manage, create and develop content and curriculum to deliver results, Work closely with the Research & Education team and Financial Planning management to train new planners during orientation plus post-orientation training sessions and existing planners on EFS methods, systems and other practice management needs, Oversee and evaluate firm-wide developmental needs of the financial planners to drive training and education initiatives; continually assess existing programs and systems to determine changes and upgrades needed to maximize opportunities with clients and prospects, Collaborate with Marketing, Planning, and Compliance to deliver impactful and meaningful content to support industry changes and firm-wide initiatives, Manage Research & Education projects and process improvements; serve as the department lead and point of contact, Work with Operations and IT Departments on enhancing existing systems, development of new systems and deployment strategies, Cooperate with multiple departments to review and edit written and other material we make available to the public; proactively develop communication plan on content to the planners, Conduct research as required by Planner management and/or other departments, Serve as an EFS cultural ambassador in all education and training sessions, Partners with key divisional stakeholders and internal clients, including Human Resources and Risk Management, to establish priorities, consult on initiatives, provide status reports, and drive alignment, Manages the division’s end-to-end learning and development processes by identifying and addressing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with senior and regional managers, Using both in-house and third party resources, designs programs which include an appropriately blended approach to learning including coaching, classroom training, one-on-ones, structured-OJT and e-learning, Develops and/or approves training content, methods, and materials for training staff and presents materials using a variety of media, Utilizes instructional design theories to develop design documents, storyboards, prototypes, presentations, worksheets, job aids, assessments and utilizes surveys/evaluations, Facilitates workshops and conducts Instructor Led Training where appropriate, Establishes success metrics and evaluates training program’s effectiveness and success, and resolves any specific problems by tailoring programs as necessary, Maintains current understanding of training trends, developments and best practices, Creates an innovative learning environment that addresses rapidly changing strategies due to business growth, Manage all learning & development activities in the Hotel, including identification of training needs at different levels to align with hotel’s business goals, Develop and reinforce both practical and theoretical training plans and programs to enhance guest experience and improve service efficiency, particularly in Food & Beverage Division, Work with Department Heads to design and conduct in-house training programs and on-the-job training programmes that meet the operational objectives, Lead the learning & development initiatives driven by the corporate office, Work closely with educational institutes to recruit potential internship trainees and develop the talent pool, Work with Human Resources Manager in other HR related duties, Identify Learning and Development needs within the business through development plans, employee feedback and regular communication with the department Managers, and provide training solutions to address these needs, Deliver the Belmond’s programme in the corporate offices and globally in our businesses, Create and update training materials at Supervisor level and below, for worldwide use in our business units, Assist with developing and delivering brand engagement initiatives, Update and maintain Worldwide Learning and Development programs and materials to reflect Brand messages and industry developments, Represent Belmond’s Learning and Development Team at various external events and internal meetings, Assist the Learning & Development Director with the implementation of evaluation and succession planning tools throughout our portfolio, Assist the Learning & Development Director with sourcing and implementing a new global HR system, Develop, co-ordinate and deliver the Company Induction programmes ensuring that all new employees at the Corporate Office are introduced to the company vision, Core Values and legal obligations, Structure and organise training plans and reviews for all interns and trainees based in corporate office, Keep up to date with developments in the industry, monitoring trends, practices and making recommendations relating to these, Gather information and produce reports as and when needed, Perform related duties and special projects as assigned, Deputise in the absence of the Global Learning & Development Director when needed, Global travel required approximately 50 percent, Experience working at a managerial level in a L&D role or HR role with significant L&D responsibilities within the hospitality sector, preferably within a luxury organisation, Experience of leading and executing Learning and Development projects, Experience of facilitating training at all levels of the organisation (Executive team through to line level), A willingness and ability to travel internationally to our destinations. 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