T: +61 2 9126 3600 Before you write your assignment, you will need to: • Choose one of the following National Safety and Quality Health Service (NSQHS) Standards (ACSQHC, 2017) as the topic of your assignment. The ACHS is authorised to accredit healthcare organisations to the National Safety and Quality Health Services Standards (NSQHSS). You will be automatically enrolled in this course when you enrol in the NSQHS Standards course as an assessor. The HHA team is headed by Professor Lindsay Grayson as Director. Please also provide full detail of the time criticality and your contact details. The Commission is a corporate Commonwealth entity and part of the Health portfolio of the Australian Government. The ACHS is an authorised accreditation agency with the Australian Commission on Safety and Quality in Health Care. The Commission established the National Hand Hygiene Initiative (NHHI) in 2008 as part of a number of initiatives to prevent and reduce healthcare-associated infections in Australian healthcare settings. This can be making contact with a patient, or their support person, or healthcare providers in the community. Australian Commission on Safety and Quality in Health Care. write a 2,000-word assignment. Before contacting the NHHI Help Desk, please take the following steps to assist in resolving your query: If your query was not answered through these steps, you can email the Help Desk by completing the form by clicking on the link below. New digital mental health standards. Follow-up communication promotes continuity of care, reduces the risks to patient safety and can positively influence a patient’s healthcare experience. It is designed to provide clinicians and health service managers with an easy navigable repository of resources to support clinical communication improvement and implementation of the National Safety and Quality Health Service (NSQHS) Standards (second edition). A breakdown in the transfer of information is one of the most important factors in serious adverse events and is a major preventable cause of patient harm. Communication is integral to all aspects of patient care. Resources published by the Australian Commission on Safety and Quality in Health Care are available at:www.safetyandquality.gov.au. Enhancing a patient’s knowledge of their condition and treatment can help to ensure a safe transition at the end of a hospital stay. The 10 online Infection Prevention and Control modules developed by The Australian Commission on Safety and Quality in Health Care can now be accessed through the Commission… F: +61 2 9126 3613 National Safety and Quality Health Service (NSQHS) Standards (second edition, How to identify Aboriginal and Torrest Strait Islander patients, How to share decision making with your patient, How to explain and plan care with your patient, How to carry out effective clinical handover, How to communicate with patients, families and carers at transitions of care, How to communicate information about a patient's infectious status, How to communicate information about a deteriorating patient, How to respond to deterioration in a person's mental state, How to respond when patients, families or carers escalate care, How to engage with patients, families and carers at discharge, How to communicate with other healthcare providers at discharge, How to communicate a care plan for a patient with delirium, How to undertake follow-up with people who have harmed themselves or reported suicidal thoughts, How to effectively communicate with a patient follow-up phone call, See all communicating for safety resources. Registrations are now open. It has developed a framework for safe and high quality care with three core principles – that care is consumer centred, driven by information, and organised for safety (ACSQHC, 2010). Communicating for Safety ‘Health … If your matter is urgent, please use the Contact Us form at the link above to submit your query to the Help Desk. By working in partnership with the Australian Government, states and territories, the private sector, clinical experts, and patients and carers, the Australian Commission on Safety and Quality in Health Care aims to ensure that the health system is better informed, supported and organised to deliver safe and high-quality care. The Australian Commission on Safety and Quality in Health Care (ACSQHC) leads and coordinates national improvements in safety and quality in health care. Effective communication can prevent adverse events and positively influence patient satisfaction and health outcomes. Access the Aged Care Quality Standards factsheet. A report on the review of literature, tools and strategies that facilitate the engagement of patients in communication at transitions of care. Winner of the Quality in Health Care, University of Newcastle / University of New England Joint Medical Program 2020 Student Awards has been announced. Engaging Patients in Communication at Transitions of Care. Please contact comms.forsafety@health.gov.au. Events Australian Commission on Safety and Quality in Health Care. See open consultations. OSSIE Guide to Clinical Handover Improvement. The Commonwealth of Australia does not warrant or represent that the information contained on this site is accurate, current or complete. The Commission only collects and uses information about you (name, employer, training/education provider, email address) to implement the National Hand Hygiene Initiative. It is a key focus for Australian governments, service providers and health professionals. The Commission only collects and uses information about you (name, employer, training/education provider, email address) to implement the National Hand Hygiene Initiative. The Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme ; Each of the eight standards. Communication is a core clinical skill that can be developed and improved with practice, experience, continuous learning, mentorship and support. The NHHI is implemented by states, territories and private health service organisations, and includes auditing of hand hygiene practice, and educational and promotional activities. february . Categories . Friday 18 December until Thursday 7 January 2021. The Commission has developed a framework that looks at communication across the patient's journey and the actions in the NSQHS Standards that support effective communication and safe patient care. This site may contain references to other sites and these are provided for convenience only and should not be construed as an endorsement by the Commonwealth of Australia; conversely omissions should not be construed as non-endorsement. Infection prevention and control online modules, Infection Prevention Control and Healthcare-Associated Infections, Contact the hand hygiene lead at your health facility, If you are the hand hygiene lead for your facility, contact the jurisdictional coordinator for your state/territory, Review the learning system information and instructions pages for. A focused change management framework to support implementation of standardised clinical handover. Structured and standardised communication processes can reduce communication errors and improve patient safety. Your privacy is important to the Commission. Published by the Australian Commission on Safety and Quality in Healthcare - www.safetyandquality.gov.au, Communicating with patients and colleagues. This portal supports the communication components of the National Safety and Quality Health Service Standards. Events by this organizer . Tools to support the planning, structured processes and principles of clinical handover improvement. Australian healthcare leaders will unpack healthcare variation and what we can do about it to improve care, in a series of free webinars with live Q&A starting in February 2021. The Commission established the National Hand Hygiene Initiative (NHHI) in 2008 as part of a number of initiatives to prevent and reduce healthcare-associated infections in Australian healthcare settings. Your information may be accessed by authorised officers of the Commission to assist you with resolving any issues you raise with the National Hand Hygiene Initiative Help Desk. The Commission’s Accountability. Events by this organizer. Clinical Care Standards; National Safety and Quality Digital Mental Health Standards; Clinical Trials Services; The NSQHS Standards were developed by the Commission in collaboration with the Australian Government, states and territories, private sector providers, clinical experts, patients and carers. Any other issues will be resolved on the return to the office by our team. Clinical communication is the exchange of information about a person’s care that occurs between treating clinicians, members of a multidisciplinary team, and between clinicians and patients, families and carers. AMA Submission to the Australian Commission on Safety and Quality in Health Care (ACSQHC) review of Consumers, the health system and health literacy: taking action to improve safety and quality. If you are unavailable to attend one of the face-to-face consultation workshops but wish to be part of the consultation process, please complete this survey. 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